Transition planning and change management

When your firm changes providers, restructures its investment model or moves to managed accounts. Scoping, coordination and support through the transition.

Transitions that land cleanly.

Not a project plan that stalls at week three. A managed process with defined milestones, clear ownership and support through to completion.

Scoped before it starts

Every transition begins with a clear scope: what's moving, who's involved, what the timeline looks like and where the risks sit.

Communication that brings people with you

Adviser briefing materials, client communication templates and talking points so your team can explain the change clearly.

A formal close, not a fade-out

Post-transition review with documented outcomes and any remaining actions. The handover is clean and complete.

Vertex transition planning and change management includes:

We manage the coordination so your advisers stay focused on clients, not logistics. Every step has a defined owner, a timeline and a documented outcome.

Transition scoping and risk assessment
Stakeholder mapping and coordination
Timeline design and milestone tracking
Adviser briefing and client communication materials
Platform and provider liaison
Post-transition review and handover documentation

For firms going through investment change.

This service suits firms that are changing managed account providers, moving to managed accounts for the first time, restructuring their investment model, or integrating a new practice or book of clients.

If you are currently…

  • Changing managed account providers and need a structured migration
  • Moving from direct holdings to a managed account structure
  • Integrating a new practice or client book into your investment model
  • Restructuring your investment operating model after leaving a dealer group
  • Partway through a transition that has lost momentum or clarity

A clear process from scoping to handover.

Every stakeholder informed, every milestone tracked, every action documented.

1
Scoping and planning

We map the full transition: what's changing, who needs to be involved, what the risks are and what the timeline looks like.

2
Execution and coordination

We manage the transition against the plan. Platform liaison, adviser communications, milestone tracking and issue resolution.

3
Review and handover

We conduct a formal post-transition review, document outcomes and remaining actions, and hand over to your ongoing processes.

Not sure where to start? Start with a conversation.

Every engagement begins with an honest assessment of where your firm is and where the pressure sits.

Frequently asked questions

Yes. Transition work often sits alongside governance framework design or managed account implementation. The scope is defined for each service separately.